The Process

How It
Works

Clear timelines, rigorous vetting, and ongoing support. Here’s what working with Noventralink looks like.

3–4 Weeks

Average time to placement

2–3

Candidates shortlisted per role

Lifetime

Replacement guarantee

Top 5%

Candidates only

Step by Step

The Full Process

What we do, what you do, and what to expect.

01

Discovery Call

30–60 min

We start with a structured discovery session. We dig into your business model, team dynamics, existing workflows, tools, and what “great” looks like for the role you need filled.

  • We learn your communication style and management preferences
  • We clarify the must-have skills vs. nice-to-haves
  • We identify the tools and systems your new hire must be proficient in
  • We agree on working hours, overlap windows, and reporting structure

By the end of this call, we have enough to write a precise talent brief.

02

Talent Brief & Search

5–15 business days, depending on role complexity

Our talent team targets both active and passive candidates within our Filipino network and partners, proactively match against your brief rather than just posting on job boards, drawing on established relationships with experienced professionals.

  • We filter for your specific tools and industry experience
  • Candidates are assessed against your brief, not just the role title
  • We re-interview shortlisted candidates with your requirements in mind
  • You receive a shortlist of 2–3 candidates.

We present you with 2–3 outstanding candidates rather than overwhelm you with hundreds to review.

03

Client Interviews

1–5 business days

You meet your shortlisted candidates via video interview. You ask the questions, we facilitate the process and provide candidate briefing notes beforehand so you go in informed.

  • We provide a candidate brief with background, strengths, and notes from our interview
  • You conduct a structured 30–45 min video interview
  • We offer a second round at no additional cost if needed
  • You make the final decision

If none of the initial shortlist feels right, we go back, refine the brief, and search again.

04

Formal Background Checks, Contracts, Compliance & Setup

5–10 business days

We handle all employment and compliance administration on the Philippine side. Your new team member is fully employed by Noventralink — meaning you carry none of the employer liability, payroll complexity, or HR burden.

  • Philippine employment contract issued and signed
  • NDA and IP protection agreements executed
  • Equipment provisioned and secured (if selected)
  • Systems access and onboarding documentation prepared
  • Payroll and benefits configured

You sign a simple service agreement with us. All the employment complexity happens on our side.

05

Day One & Beyond

Ongoing

Your new team member starts, integrated into your tools and workflows. We don’t disappear after placement. Your account manager conducts regular check-ins with both you and your team member throughout the engagement.

  • Structured first-week onboarding checklist provided
  • Account manager check-in at 2 weeks, 30 days, and 90 days
  • Lifetime replacement guarantee. We rematch at no cost if something goes wrong

Once your first team member frees up local capacity, you’ll likely spot other areas where offshore support makes sense. Scaling up follows the same process.

What’s Included

Everything in the monthly fee

One flat monthly rate. No hidden costs, no surprise invoices.

Full Employment & Payroll

We employ your team member, process their salary, and manage benefits and government contributions on the Philippine side.

Equipment & Infrastructure (optional add-on)

We provision a dedicated, secure laptop and peripherals. Internet reliability is verified. Your team member is set up for professional work.

HR & Performance Management

We handle all HR admin and conduct regular performance check-ins.

Compliance & Legal

NDA signed, IP agreements in place, Philippine labor law compliance handled. You carry none of the employer liability.

Dedicated Account Manager

A named account manager is your single point of contact. They know your business and your team member personally.

Ongoing Support & Rematching

If circumstances change, we help. Whether that’s scaling up, replacing a team member, or adjusting scope, we’re with you.

Common Questions

Process FAQs

What happens if the placement isn’t the right fit?

We offer a lifetime replacement guarantee. If a placement doesn’t work out at any point during our engagement, we’ll rematch you with a new candidate at no additional placement cost.

Who is the legal employer?

Noventralink is the employer of record in the Philippines. Your offshore team member works under a Philippine employment contract with Noventralink. You engage Noventralink under a service agreement, meaning you carry no local employer obligations or liability.

What time zone do team members work in?

The Philippines is 2–3 hours behind Australian Eastern time. Most of our placements work standard Australian business hours or an agreed overlap schedule — making real-time collaboration straightforward.

How is performance managed?

You manage the day-to-day work directly — your team member is part of your team. We manage the employment relationship, handle HR, conduct regular performance check-ins, and provide further support where needed. You get the control without the compliance burden.

Can I scale up after the first placement?

Absolutely. Each additional placement goes through the same rigorous process.

Trust & Security

Built on
Rigour & Trust.

Handing a part of your business to an offshore team is a significant decision. We’ve built every layer of our process around protecting your data, your brand, and your outcomes.

From airtight NDAs and cross-border data privacy compliance to a five-stage candidate vetting process, you get a partner who takes trust as seriously as you do.

Our Vetting Process

01

CV Review & Initial Screen

Thorough assessment of qualifications, experience, and role-fit, followed by preliminary screening calls.

02

English & Skills Testing

Written and verbal assessments calibrated to Australian workplace standards.

03

Preliminary Verification

Initial verification of professional background. Formal background checks are completed post-offer in compliance with the Philippine Data Privacy Act.

04

Panel Interview

In-depth interview conducted by our senior talent team.

05

Client Presentation

Only the top 2–3 shortlisted candidates are presented to you.

Works With Your Stack

Our professionals work with your existing tech stack.

XeroFinance
MYOBFinance
SlackComms
NotionProductivity
HubSpotCRM
AsanaProjects
ZendeskSupport
Google WorkspaceProductivity
ShopifyE-Commerce
Microsoft 365Productivity
And more